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Privacy Policy

Effective Date: June 2026
Last Updated: June 2026

1. Introduction

5Z Consulting ("5Z," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website at 5zconsulting.com and our AI-powered business intelligence platform (collectively, the "Service").

By using our Service, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Service.

2. Who We Are

5Z Consulting is an AI-powered business intelligence platform headquartered in [Country/State]. For privacy inquiries, contact us at:

Email: privacy@5zconsulting.com
Website: https://5zconsulting.com

3. Information We Collect

3.1 Information You Provide Directly

Account information: Name, email address, company name, and password when you register.
Billing information: Payment details processed securely through our third-party payment provider. We do not store raw card data.
Communications: Messages you send us via contact forms, email, or support channels.
Feedback: Responses you provide on recommendation quality within the platform.

3.2 Business Data You Connect

To deliver our core service, you may connect external business systems (e.g., accounting software, CRM, POS, operational tools). This data may include:

Financial records (revenue, expenses, invoices, subscriptions)
Sales data (transactions, customer records, pricing)
Operational data (resource usage, vendor spend, workflow data)

This data is used solely to generate your business intelligence analysis. We do not sell, share, or use it for any purpose other than providing and improving the Service for you.

3.3 Automatically Collected Information

When you use our website or platform, we may automatically collect:

IP address and approximate location
Browser type and version
Pages visited and time spent
Referring URLs
Device and operating system information

This is standard web analytics data used to improve the Service.

3.4 Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in
Remember your preferences
Understand how the Service is used (analytics)

You can control cookie preferences through your browser settings. Disabling cookies may affect some Service functionality.

4. How We Use Your Information

We use your information to:

Provide the Service: Connect your data sources, run AI analysis, and deliver recommendations.
Improve accuracy: Use anonymized feedback signals to refine our AI models.
Communicate with you: Send account-related notifications, product updates, and (where you've opted in) marketing communications.
Process payments: Handle billing and subscription management.
Ensure security: Detect and prevent fraud, abuse, or unauthorized access.
Comply with legal obligations: Meet regulatory requirements where applicable.

We do not use your connected business data for training general AI models or for any purpose unrelated to your account.

5. How We Share Your Information

We do not sell your personal or business data. We may share information only in the following circumstances:

5.1 Service Providers

We work with trusted third-party vendors (e.g., cloud hosting, payment processors, analytics) who process data on our behalf under strict data processing agreements. These providers are permitted to use your data only as necessary to provide services to us.

5.2 5Z Advisory Experts

If you are on the 5Z_Advisory plan, qualified human experts may access findings derived from your data for the purpose of validation and recommendations. Access is role-based and strictly controlled.

5.3 Legal Requirements

We may disclose information if required by law, court order, or government authority, or to protect the rights, safety, or property of 5Z Consulting or our users.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity. We will notify you before this occurs.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or compliance purposes.

Connected business data snapshots used for analysis are retained only as long as necessary to deliver your reports and history.

7. Data Security

We implement industry-standard security measures including:

Encryption in transit (TLS/HTTPS)
Encryption at rest
Role-based access controls
Regular security reviews

No method of transmission or storage is 100% secure. We take reasonable steps to protect your data but cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate information
Delete your data (right to erasure)
Restrict or object to certain processing
Data portability — receive your data in a machine-readable format
Withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact us at privacy@5zconsulting.com. We will respond within 30 days.

9. Children's Privacy

Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, contact us and we will delete it promptly.

10. International Data Transfers

If you access the Service from outside the country where our servers are located, your data may be transferred internationally. We take appropriate safeguards (such as standard contractual clauses) to ensure your data is protected in accordance with this policy.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice in the platform. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.